Refunds
You can ask for a refund within 7 days of the charge. Email hola@testmylaunch.com with the receipt address and the date.
- Full report (€29). Refunded within 7 days if the report could not be produced, or if you ask before you have used the re-test and you are not happy with the check. We will refund that payment.
- Pack of 5 (€99). Refunded within 7 days if you have not started a paid check with those credits. If you have used some credits, we refund the unused part.
- Agency plan (€59 per month). You can cancel any time. A charge is refunded within 7 days if you have not run a paid check in that period. After that, the month is not refunded. You keep access until the period ends.
Refunds go back to the same card through Stripe. This policy is part of the offer. It is not tax advice.